A picture takes a thousand words

It’s a common cliché that a picture is worth a thousand words. I’ve been trying this week to create a visual that represents the metric environment. Using the data life cycle I’ve been examining where potential metrics can be recorded, and what form that those metrics might take. I’ve been Continue reading

With a little help from my (virtual) friends

This week I spent time hanging out with Sun, Jean, Mr. McMillan and the crew. These are the names of personas, developed by the Socio-­cultural and Usability & Assessment Working Groups. They are constructs, based on researcher profiles, surveys, interviews and life experience, and they represent a broad range of Continue reading